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Help Center
Guides, tutorials, and answers for getting the most out of NoteTunnel.
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Getting started
Get up and running with NoteTunnel in a few simple steps.
1Create a workspaceCreate a new NoteTunnel workspace for a project, client, subject, or area of your life.→2Create a categoryAdd a category to group related channels inside a NoteTunnel workspace.→3Create a channelCreate a NoteTunnel channel for a specific project, subject, task stream, or collection of notes.→4Write your first noteCapture your first note or task inside a NoteTunnel channel.→
05 · THE NOTETUNNEL WORKFLOWOpen your first TunnelGive a note more room to grow without losing where the thought started.
Watch tutorial →Popular tutorials
Focused walkthroughs for the workflows people use most.
✦▶Open a Tunnel from a noteTurn an existing NoteTunnel note into the anchor of a visual Tunnel workspace.3 min read · interactive◌▶Add a connected note in a TunnelBranch a new connected note from an existing Tunnel node without losing the original context.3 min read · interactive#▶Move a channel to another categoryDrag a channel into another category or change its category from channel settings.2 min read · interactive◌▶Share a TunnelCreate a public Tunnel share link, copy it, and revoke it when access should end.3 min read · interactive▣▶Upload filesAttach images, PDFs, documents, and other supported files to the NoteTunnel work they belong to.3 min read · interactive⌕▶Search your workspaceFind NoteTunnel notes, hashtags, files, and project information across a workspace.3 min read · interactive
Browse by topic
Explore Help by the part of NoteTunnel you're working with.
Getting StartedLearn the basic NoteTunnel workflow from workspace to Tunnel.→WorkspacesCreate, switch, rename, share, export, and manage workspaces.→Categories & ChannelsOrganize channels, move them, and keep related work together.→Notes & MessagesCapture, edit, pin, tag, archive, and organize information.→TunnelsTurn a note into a visual workspace and connect the pieces around it.→Files & StorageUpload, preview, download, organize, and understand storage limits.→Sharing & CollaborationInvite people, share supported content, and manage access.→Search & OrganizationFind notes, hashtags, pins, files, and project information quickly.→Reminders & CalendarSet task reminders, time zone behavior, alerts, and calendar exports.→Account & BillingManage your profile, plan, security, backups, billing, and account.→TroubleshootingFix common sign-in, upload, sharing, notification, and billing problems.→
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Every Phase 3A help article in one place.
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Getting Started
Learn the basic NoteTunnel workflow from workspace to Tunnel.
What is NoteTunnel?Understand the core NoteTunnel workflow: workspaces, channels, notes, Tunnels, files, and sharing.3 min→Create a workspaceCreate a new NoteTunnel workspace for a project, client, subject, or area of your life.▶ Interactive · 2 min→Create a categoryAdd a category to group related channels inside a NoteTunnel workspace.▶ Interactive · 2 min→Create a channelCreate a NoteTunnel channel for a specific project, subject, task stream, or collection of notes.▶ Interactive · 2 min→Write your first noteCapture your first note or task inside a NoteTunnel channel.▶ Interactive · 2 min→Open a Tunnel from a noteTurn an existing NoteTunnel note into the anchor of a visual Tunnel workspace.▶ Interactive · 3 min→
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Workspaces
Create, switch, rename, share, export, and manage workspaces.
Switch or rename a workspaceMove between workspaces or change the name of the workspace you own.2 min→Delete a workspacePermanently remove a workspace you own and its content.3 min→Manage workspace membersInvite collaborators and review who can access a workspace.▶ Interactive · 4 min→Use version historyReview saved workspace revisions and recover from a mistake.3 min→Export or back up a workspaceExport portable workspace data, Markdown notes, calendar tasks, or a Pro media backup.4 min→
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Categories & Channels
Organize channels, move them, and keep related work together.
Rename, reorder, or delete a categoryKeep the workspace sidebar organized as projects change.3 min→Rename, reorder, move, or delete a channelManage a channel without recreating its messages and Tunnels.4 min→Edit a channel headerChange the channel name, label, description, or other supported channel settings.2 min→Move a channel to another categoryDrag a channel into another category or change its category from channel settings.▶ Interactive · 2 min→Create a channel webhookLet another app post messages into a NoteTunnel channel through a secret webhook URL.4 min→
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Notes & Messages
Capture, edit, pin, tag, archive, and organize information.
Edit, pin, and react to notesUpdate a note, keep important items easy to find, and use reactions for lightweight status.4 min→Use hashtagsTag related messages so the same topic can be found across the workspace.3 min→Archive or restore notes and list itemsMove completed content out of the active view without losing it.3 min→Add links and attachments to a noteKeep supporting files and references beside the note that explains why they matter.3 min→
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Tunnels
Turn a note into a visual workspace and connect the pieces around it.
What is a Tunnel?Learn how NoteTunnel turns a note into a connected visual workspace.3 min→Add a connected note in a TunnelBranch a new connected note from an existing Tunnel node without losing the original context.▶ Interactive · 3 min→Connect or disconnect Tunnel objectsCreate or remove visual relationships between Tunnel notes, files, and frames.3 min→Move, resize, and pan a TunnelArrange the Tunnel canvas so larger projects stay readable.4 min→Add files, images, and links to a TunnelKeep project references directly on the visual canvas.3 min→Drop a CSV into a TunnelTurn CSV data into a table-style Tunnel object when the current build recognizes the file as CSV.3 min→Archive and restore Tunnel objectsHide older Tunnel objects without permanently losing their place in the project.3 min→Share a TunnelCreate a public Tunnel share link, copy it, and revoke it when access should end.▶ Interactive · 3 min→Close a Tunnel and return to the channelMove between the visual Tunnel and its original channel context.2 min→
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Files & Storage
Upload, preview, download, organize, and understand storage limits.
Upload filesAttach images, PDFs, documents, and other supported files to the NoteTunnel work they belong to.▶ Interactive · 3 min→Preview or download an attachmentOpen supported previews or download the original file through NoteTunnel.2 min→Understand storage and upload limitsSee how NoteTunnel counts cloud storage and maximum file size.3 min→Import and back up NoteTunnel dataImport a workspace export or create portable backups.4 min→
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Sharing & Collaboration
Invite people, share supported content, and manage access.
Invite a collaboratorGive another NoteTunnel user access to a workspace.▶ Interactive · 3 min→Understand workspace roles and permissionsKnow the difference between ownership, editing, viewing, and category-level access.4 min→Public sharing vs private workspace accessUnderstand what a NoteTunnel share link exposes and what stays private.3 min→Request access from a shared linkAsk for workspace access when a shared experience requires permission.2 min→
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Search & Organization
Find notes, hashtags, pins, files, and project information quickly.
Search your workspaceFind NoteTunnel notes, hashtags, files, and project information across a workspace.▶ Interactive · 3 min→Use search filtersNarrow results by pinned, completed, open, overdue, files, Tunnels/maps, or hashtags.3 min→Find pinned messages and hashtag topicsUse two lightweight organization systems without creating extra folders.2 min→
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Reminders & Calendar
Set task reminders, time zone behavior, alerts, and calendar exports.
Set your account time zoneChoose the IANA time zone NoteTunnel uses for reminders and calendar behavior.▶ Interactive · 2 min→Create or edit a task reminderAdd due time and reminder behavior to a NoteTunnel task or message.▶ Interactive · 3 min→Set up NoteTunnel notificationsEnable or disable sound and browser/system notification behavior on the current device.3 min→Export tasks to a calendarDownload an ICS calendar containing open NoteTunnel tasks with due dates and reminders.3 min→
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Account & Billing
Manage your profile, plan, security, backups, billing, and account.
Manage profile and securityUpdate your time zone, password, and browser notification security settings.4 min→Reset a forgotten passwordRequest a secure reset link when you cannot sign in.3 min→View Plan & usageSee your plan, cloud storage usage, workspace count, channels, collaborators, and billing history.3 min→Free vs Pro LifetimeUnderstand the current NoteTunnel Free limits and what the one-time Pro Lifetime upgrade changes.4 min→Upgrade, billing, and refundsUnderstand Pro checkout, billing history, the 30-day refund policy, and what a full refund does to Pro access.4 min→Delete your NoteTunnel accountPermanently delete your account and owned workspaces.3 min→
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Troubleshooting
Fix common sign-in, upload, sharing, notification, and billing problems.
Troubleshoot sign-in or missing account emailFix common sign-in, verification-email, or password-reset email problems.4 min→Troubleshoot an upload or storage-limit errorCheck file size, account storage, access, and upload state when a file will not save.4 min→Troubleshoot a shared link or access problemCheck whether the link is active, whether sign-in is required, and whether the owner needs to grant access.3 min→Troubleshoot browser notificationsFix notification permission, browser support, or device-setting problems.3 min→Purchase completed but Pro is not showingCheck billing state when Paddle completed checkout but the NoteTunnel plan still appears Free.3 min→A file will not previewCheck access and use Download when a supported attachment preview does not open.2 min→
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