Account & Billing · 4 min read
Upgrade, billing, and refunds
Paid NoteTunnel purchases are processed through Paddle as Merchant of Record.
Open Plan & usage
Free users can start the Pro Lifetime checkout from the upgrade area when live billing is available.
Complete checkout with Paddle
The account upgrades after NoteTunnel receives Paddle’s confirmed payment event.
Review billing history
Completed and refunded transactions are recorded in Plan & usage.
Request a refund within the policy window
NoteTunnel currently offers a 30-day money-back guarantee for Pro Lifetime, subject to the full Refund Policy.
Understand the downgrade
A full refund removes the Paddle-sourced Pro Lifetime entitlement and the account returns to Free limits.
✦
Good to know
Always check the public Refund Policy for the current terms.
Was this guide helpful?Thanks. Your answer helps us improve Help.
Still stuck?
Search HelpIf this guide did not solve it, email support@notetunnel.com.