Troubleshooting · 4 min read
Troubleshoot sign-in or missing account email
Sign-in trouble is usually caused by the wrong email/password combination, an unverified signup, or a delayed email message.
Confirm the email address
Make sure you are using the address that created the NoteTunnel account.
Try Forgot password
A successful reset request can help when the password is uncertain.
Check spam and junk
Verification and reset messages can be filtered by the receiving mail provider.
Wait briefly and retry once
Avoid repeatedly requesting many links because older links may expire or be replaced.
Contact support if unresolved
Email support@notetunnel.com with the account email and the approximate time you tried. Never send your password.
✦
Good to know
Support will never need your password.
Was this guide helpful?Thanks. Your answer helps us improve Help.
Still stuck?
Search HelpIf this guide did not solve it, email support@notetunnel.com.