Terms of Service

Using NoteTunnel

By creating an account or using NoteTunnel, you agree to these Terms and the linked Privacy Policy, Acceptable Use Policy, and Refund Policy. You must provide accurate account information and keep your credentials secure.

Your content

You keep ownership of the notes, files, messages, and other content you place in NoteTunnel. You give G-FX LLC the limited permission needed to store, process, transmit, back up, and display that content so the service can operate for you and people you choose to share with.

Free and paid access

Free accounts have published service limits. NoteTunnel Pro Lifetime is a one-time license to the Pro feature set offered for that purchase. It does not promise unlimited cloud storage or unlimited third-party infrastructure forever. Optional resource plans may be offered separately if recurring resources are needed.

Payments and Merchant of Record

Orders for paid NoteTunnel access are processed by Paddle.com, which acts as the Merchant of Record for those transactions. Paddle handles payment processing, applicable transaction taxes, payment-related buyer support, and returns or refunds. NoteTunnel does not receive or store full payment-card details.

Storage and service limits

Storage, file size, workspace, collaborator, history, and other limits may depend on your plan. If a paid entitlement is removed after a valid refund or chargeback, existing data is preserved where practical, but new actions can be blocked until usage fits the active plan.

Shared workspaces

Workspace owners control membership and access. If account ownership transfer is not available, deleting an account can delete workspaces owned by that account, including content shared with other members. Export important data before deletion.

Acceptable use

You may not use NoteTunnel to break the law, abuse other people, attack systems, distribute malware, evade service limits, or store content prohibited by the Acceptable Use Policy.

Availability and changes

The service may change, be interrupted, or require maintenance. We work to protect customer data but no online service can promise perfect availability or zero data loss. Keep exports of content that is critical to you.

Account action

Accounts may be suspended for abuse, security risk, fraud, or serious policy violations. Suspension does not automatically erase customer data. You may request account deletion through the product or by contacting support@notetunnel.com.

Warranty and liability

NoteTunnel is provided on an as-available basis to the extent permitted by law. Mandatory consumer rights in your location are not waived. Liability limits that are not legally permitted do not apply.

Contact

Questions about these Terms can be sent to support@notetunnel.com.