HelpTroubleshooting
Troubleshooting · 3 min read

Troubleshoot browser notifications

In-app unread behavior and optional browser/system notifications are separate.

1

Open Live notifications

Confirm Sound & system alerts are enabled on the device.

2

Check browser permission

The site must be allowed to show notifications.

3

Use Test notification

If the test works, NoteTunnel and browser permission are functioning together.

4

Remember browser limits

Some notification behavior depends on the browser remaining open or on Web Push being configured for the live HTTPS site.

5

Use in-app unread as the fallback

Unread badges remain useful even when system pop-ups are blocked.

Good to know

Notification permission is controlled by both NoteTunnel settings and the browser/operating system.

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