HelpFiles & Storage
Files & Storage · 2 min read

Preview or download an attachment

Private hosted files are served through NoteTunnel authorization instead of being exposed as public storage URLs.

1

Find the attachment

Open the message or Tunnel containing the file.

2

Preview when supported

Images and supported file types can open through the available preview control.

3

Download when you need the original

Use Download to save the file locally.

4

Keep access in mind

People need appropriate NoteTunnel access unless the file is part of supported public shared content.

Good to know

If a preview fails, try Download to confirm whether the file itself is still available.

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